Success Story: $7M in Vendor Credits – How Objective Metrics Exposed 250 Inactive Developers

Company Type: Telecoms

Developers Analysed: 3500

Download for FREE

*Required fields. BlueOptima needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Which Product?

We implemented Performance Insights to give the client full visibility over their external developers (which constituted 70% of their entire developer cohort).

The Background

The client needed to understand whether they were getting value for money from their vendor strategy.

Using our unique objective metrics, we measured developer performance and found that 250 vendor-provided developers were completely inactive.

That meant no code changes for long periods, while invoices kept rolling in.

The Results

This insight led to our customer receiving $7M in credit refunds from their IT vendors.

Applicable products:
No items found.
Topics:

*Required fields. BlueOptima needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.